ALDS Clinic Solutions

Privacy Policy

Last updated: September 15, 2026

ALDS Clinic Solutions ("ALDS", "we", "us") builds and operates workflow automation for clinics and local service businesses in the Philippines. This policy explains what information our automation systems handle, how we use it, and the choices you have. It also covers "ALDS n8n", the internal application we use to connect Google services to our automation platform.

1. Information we handle

• Contact and booking details you or a clinic submit, such as name, phone number, email address, and preferred appointment date and time.
• Messages sent to a clinic through connected channels (for example Facebook Messenger), used only to reply to the inquiry.
• Google account data accessed through ALDS n8n, limited to what a workflow needs: sending email via Gmail, reading and writing rows in Google Sheets, and creating or updating Google Calendar events.

We do not collect medical records, diagnoses, or payment card details through our automation systems.

2. How we use information

• To record bookings and send confirmations and appointment reminders.
• To notify clinic staff of new inquiries, changes, and cancellations.
• To keep appointment schedules and follow-up lists up to date.
• To detect and fix errors in the automation workflows.

We do not sell personal information and do not use it for advertising.

3. Google user data

ALDS n8n's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• Google data is used only to provide the automation features described above.
• It is not transferred to others except as needed to run those features, to comply with law, or with your consent.
• It is not used for advertising, and it is not used to train AI or machine-learning models.
• Humans do not read it unless you give permission, it is needed for security or troubleshooting, or the law requires it.

4. Storage and security

Workflow data is processed on a self-hosted automation server we control and in the Google Sheets and calendars of the clinic we work for. Access credentials are stored encrypted. Access is limited to the people who maintain the workflows.

5. Retention

Workflow execution logs are deleted automatically after 7 days. Booking records are kept in the clinic's own Google Sheets for as long as the clinic requires them, and are deleted or returned when our service ends.

6. Sharing

Information is shared only with the clinic you contacted and with the services needed to operate the workflows (Google and Meta/Facebook). We do not share information with any other third party unless required by law.

7. Your rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you may ask to access, correct, or delete your personal information, or object to its processing. You can remove ALDS n8n's access to your Google account at any time at myaccount.google.com/permissions.

8. Contact

For privacy questions or requests, email aldreensoriano@gmail.com. We aim to respond within 7 business days.

9. Changes to this policy

We may update this policy when our services change. The "Last updated" date above shows when it was last revised.